Overview
 
CARQUEST One
Piece Housing
 
CARQUEST All-Metal Socket & Bearing
 
CARQUEST Belleville Washer Design
 
CARQUEST Patented Domed Cover Plate
 
CARQUEST Full-Ball Metal Stud
 
CARQUEST Premium Sealed Boot Design
 
CARQUEST
Greaseable Design
 
Problem Solving
 
Quiz

 

    

The CARQUEST Problem-Solving Philosophy is an important reason why CARQUEST Chassis Parts are the technician's choice.

 

Solving installation problems, solving premature wear and failure problems, and improving upon OE performance are key areas where our engineers focus their attention.

 

How does this Problem-Solving process work?

A methodical design and metallurgical analysis of every
OE part is just one way MOOGŪ engineers discover areas
for improvement.

 
Technical service bulletins from manufacturers are another tool we use to locate potential improvement opportunities and parts on which to concentrate our efforts.


Customer input is vital as well. The
Federal-Mogul tech support line fields a half-million calls from technicians each year. The information that customers provide here, their comments to our sales force, and the questions they ask instructors at the world-class Federal-Mogul Technical Education Center help focus our attention where it's needed most.
Technical Service Bulletins (TSBs)
The FM Technical Support Center receives input from technicians that leads to building a better part.

This systematic approach to identifying problems and solving them through analysis and innovation has resulted, time and again, in CARQUEST chassis parts that solve application-specific problems.

 
Types of Problem Solvers

There are many types of CARQUEST Problem Solvers that technicians will find helpful. In addition to Problem Solvers that offer an improved replacement part to OE parts that fail prematurely, CARQUEST Problem Solver flyers also communicate:
  • CARQUEST component design improvements that help make the part easier to install
     
  • Specific parts that aid in alignment of problematic vehicles
     
  • Parts that improve handling
     
  • Parts that provide increased serviceability for longer life

CARQUEST communicates these problem solvers in their Problem Solver Bulletins.

The Federal-Mogul Technical Education Center is a valuable resource for technician feedback.

 
 
A complete and up-to-date listing of CARQUEST Problem Solvers can be found and individually downloaded by clicking below:

 

  

 
Previous | Next